We strive to deliver products purchased from HELLO FASHION in excellent condition and in the fastest time possible. For all purchases, we will deliver the order to your doorstep.. If the order is lost or undelivered to your preferred location, we will refund the complete order amount including shipping charges.
If you return an order delivered to you, and if you want Hello Fashion’s logistics team to pick up your return, we’ll debit the actual shipping charges billed by our logistics provider from your account and we’ll initiate the refund process to your Bank/Card account after deducting the same within 5 to 10 working days approx once we receive the product in saleable condition.. However if you self-ship your returns, you will not be charged for return shipping.
How long will it take to receive the ordered products?
- We attempt to process every order and ship between 1 to 2 days. Exact shipping time depends on the availability of certain products and will be communicated during the process of ordering. Depending on the shipping address within India, post ordering, this should take 5-10 days overall to get delivered. In some rare cases, due to delivery address accessibility issues, it may take longer to receive the shipment.
Does HELLO FASHION deliver products outside India?
- HELLO FASHION does not deliver products outside India. You can place an order on our website from anywhere in the world; however please ensure that the delivery address is within India.
How do I know if my area is serviceable or not?
- All the pin-codes in India is serviceable.
On HELLO FASHION’s website, it says 1 to 2 days Dispatch, but it takes much longer to deliver. Why?
- Orders are processed and shipped out of our Warehouse within 1 to 2 days. After dispatch, it may take 5-10 business days for the order to be delivered to its delivery address.
What will be the mode of delivery?
- HELLO FASHION has leading private shipping partners for shipment of products in India. Depending upon your location and reach, we choose the right operator to deliver your order safe and quick.